These additional Frontline Copilot Terms of Service (“Frontline Copilot Terms”) apply to Customer’s access and use of any Frontline Copilot feature(s). These Frontline Copilot Terms form a part of the Agreement. Any capitalized terms used but not otherwise defined herein have the meaning set forth in the Agreement.
1. DEFINITIONS
“Frontline Copilot” means any AI capability or functionality made available by Tulip via Frontline Copilot, including without limitation any capability or functionality labeled or otherwise identified by Tulip as AI-powered.
“Action(s)” means a unit of Input sent to Frontline Copilot by or on behalf of Customer to be processed (e.g., submit a request to Frontline Copilot for analysis).
2. SPECIFIC TERMS FOR FRONTLINE COPILOT
2.1 CONTENT
Customer or Users may provide or make available input to be processed by Frontline Copilot (“Input”), and receive output generated by Frontline Copilot based on any Input (“Output”). For clarity Input does not include any input or information provided by Tulip for processing (e.g., to pre-generate responses or to train models). When using Frontline Copilot, Input and Output are Customer Data for purposes of the Agreement. Customer is solely responsible for the creation, development, content, operation, maintenance, use, and dissemination of Customer Data. Customer is solely responsible for ensuring that Customer’s Input, access to and use of Frontline Copilot, and Output will not (i) violate any applicable law or regulation; (ii) violate these Frontline Copilot Terms or the Agreement; or (iii) infringe upon, violate, or misappropriate any of Tulip´s rights or the rights of any third party.
Customer will not provide Input or attempt to generate Output through Frontline Copilot that consists of any Sensitive Personal Information.
2.2 OWNERSHIP OF CUSTOMER DATA
Customer’s access to or use of Frontline Copilot does not grant Tulip any right or license to use or share Customer Data in a manner that is inconsistent with the Agreement unless otherwise agreed to by Customer.
Customer acknowledge that due to the nature of I, Output may not be unique, and Frontline Copilot may generate the same or similar output for Tulip or other third parties. Responses that are requested by and generated for Tulip or other customer users are not considered Customer Data.
2.3 CONDITIONS FOR USAGE
When using Frontline Copilot, Customer must not represent that Output was human-generated when it is not.
Tulip uses technology provided by third party service providers in Frontline Copilot. In Customer’s use of Frontline Copilot, including Customer’s use of Input or Output, Customer acknowledges and agrees to comply with, and to require each of its Users to comply with, the policies available here, which may change from time to time.
2.4 DISCLAIMER OF WARRANTIES
TULIP DOES NOT MAKE ANY WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF FRONTLINE COPILOT OR THE ACCURACY OF ANY OTHER INFORMATION OBTAINED THROUGH FRONTLINE COPILOT. CUSTOMER UNDERSTANDS AND AGREES THAT ANY CONTENT OR OUTPUT OBTAINED THROUGH THE USE OF FRONTLINE COPILOT IS PROVIDED “AS-IS” AND OBTAINED AT CUSTOMER’S SOLE RISK. CUSTOMER SHOULD NOT USE OR RELY ON FRONTLINE COPILOT OUTPUT WITHOUT EVALUATING THE ACCURACY OF ANY OUTPUT AS APPROPRIATE FOR CUSTOMER’S USE CASE, INCLUDING BY USING HUMAN REVIEW OF THE OUTPUT, AS ANY OUTPUT MAY CONTAIN MATERIAL INACCURACIES OR UNVERIFIED INFORMATION DUE TO THE NATURE OF AI OR CHANGES TO THE DATA MODEL AND/OR THE UNDERLYING DATA AFTER AN OUTPUT IS GENERATED. NO INFORMATION, ADVICE, OR OTHER CONTENT, WHETHER ORAL OR WRITTEN, OBTAINED BY CUSTOMER FROM TULIP OR THROUGH FRONTLINE COPILOT SHALL CREATE ANY WARRANTY NOT EXPRESSLY SET FORTH HEREIN, AND TULIP DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. IN NO EVENT WILL TULIP’S TOTAL LIABILITY TO CUSTOMER FOR ANY DAMAGES, LOSSES OR CAUSES OR ACTIONS, IN AGGREGATE, ARISING FROM OR RELATING TO FRONTLINE COPILOT, CUSTOMER’S USE OF FRONTLINE COPILOT, OR THE FRONTLINE COPILOT OUTPUT EXCEED $100.00. FRONTLINE COPILOT IS SUPPLEMENTAL TO THE SERVICES BEING OFFERED UNDER THE AGREEMENT, AND NOTWITHSTANDING ANYTHING TO THE CONTRARY IN CUSTOMER’S AGREEMENT, TULIP DOES NOT MAKE ANY WARRANTY REGARDING THE AVAILABILITY OR UPTIME OF FRONTLINE COPILOT AND MAY DISCONTINUE OR MODIFY FRONTLINE COPILOT AT ANY TIME IN ITS SOLE DISCRETION.