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Tulip Data Subprocessors

What is a Subprocessor?

While GDPR does not specifically define "subprocessor", Article 4(8) GDPR defines a “processor” as:

“a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller”.

Therefore, a sub-processor is any person, public authority, agency, or other body that posses personal data on behalf of the processor acting on behalf of the controller.

List of Tulip's Authorized Subprocessors

Name of Third PartyLocation(s) of Third PartyThird Party’s Purpose(s) for Handling Personal Data
AWSGermany, USA, FranceHosting
TwilioUSASMS Provider
SegmentUSAUsage Metrics
AppCuesUSAProduct tutorials
MongoDBGermany, USAData storage
FlatfileUSAProcessing of imported CSVs
SigmaUSAInternal data analysis
LogentriesUSALogs for client applications
DeepLGermanyMachine Translation Services
Full StoryUSACustomer experience data capture services
SurvicatePolandCustomer survey services
ZendeskUSALive Chat Support