Important Note: The official language of all Tulip contracts and other legal documents is English, which shall prevail over any other language used in any translated document.
What is a Subprocessor?
While GDPR does not specifically define "subprocessor", Article 4(8) GDPR defines a “processor” as:
“a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller”.
Therefore, a sub-processor is any person, public authority, agency, or other body that posses personal data on behalf of the processor acting on behalf of the controller.
List of Tulip's Authorized Subprocessors
| Name of Third Party | Location(s) of Third Party | Third Party’s Purpose(s) for Handling Personal Data |
|---|---|---|
| AWS | Germany, USA, France | Hosting |
| Azure | USA | Hosting |
| Twilio | USA | SMS Provider |
| Segment | USA | Usage Metrics |
| Qualified | USA | Live-chat |
| AppCues | USA | Product tutorials |
| MongoDB | Germany, USA | Data storage |
| Flatfile | USA | Processing of imported CSVs |
| Sigma | USA | Internal data analysis |
| Logentries | USA | Logs for client applications |
| DeepL | Germany | Machine Translation Services |
| Full Story | USA | Customer experience data capture services |
| Survicate | Poland | Customer survey services |
| Zendesk | USA | Live Chat Support |