Rich Brilliant Willing is a Brooklyn-based studio that designs and manufactures LED fixtures for hospitality, workplace, and residential projects. RBW offers hundreds of unique lighting designs. All of their fixtures are manually built-to-order at their Brooklyn studio.
In addition to product complexity, RBW also strives to achieve an aggressive 10-day lead time. Keeping track of labor time and inventory was unwieldy, slow, and prone to error. “We used to keep a booklet of all the different UL compliance labels and had to have operators populate them themselves,” Staehle continued.
RBW needed a solution that would simplify their shop floor operations while maximizing the utility of their existing system of record, NetSuite.